Get help with a purchase or refund

Find the policy and the details support needs.

1. 01

   Read the refund policy before submitting a request.

2. 02

   Locate your order reference and purchase date.

3. 03

   Email support with those details and a description of the issue. Never include full card details, passwords or verification codes.

4. 04

   Keep your purchase receipt and support correspondence for reference.

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